Salesforce unveiled AIforce at the Dreamforce 2026 conference. This AI connectivity layer allows employees to access Salesforce data and execute complex workflows within third-party applications like Anthropic’s Claude and Slack. The platform functions without requiring users to enter the Salesforce interface.
The system maintains existing security permissions and a zero data retention policy. This architecture positions Salesforce to serve as the primary data engine for enterprise AI applications across various platforms.
CEO Marc Benioff criticized Microsoft’s Copilot during the announcement, claiming it lacks the data reliability required for business operations. Benioff framed AIforce as a superior solution for enterprise workflows.