Sprinklr's second quarter revenue missed estimates while earnings beat and full-year guidance was raised

Sprinklr reported mixed second quarter results as total revenue narrowly missed analyst expectations, while profitability outperformed on a non-GAAP basis. Despite a 1% growth in total revenue, the company significantly raised its full-year fiscal 2027 subscription revenue outlook, suggesting momentum in its AI-driven business transformation.

Key Highlights

• Subscription revenue of $194.8 million grew 3% year-over-year, slightly exceeding the $194.2 million analyst estimate.
• Total Remaining Performance Obligations (RPO) reached $1.03 billion, an 11% increase, indicating healthy long-term contracted demand.
• Non-GAAP operating margin contracted to 15% from 18% in the prior year, reflecting ongoing investments in the Unified-CXM platform.
• Full-year fiscal 2027 subscription revenue guidance was increased to a range of $782.5 million to $784.5 million, up from previous targets.