For the second quarter of 2026, analysts anticipate Freshworks to report revenue of approximately $233.6 million and non-GAAP EPS of $0.13, while the stock currently trades at $11.36 compared to a consensus price target of $15.75.
Investors are primarily focused on the growth of the Employee Experience (EX) segment's Annual Recurring Revenue (ARR), which is expected to maintain momentum in the mid-20% range.
The company has recently pivoted toward larger enterprise deployments, evidenced by its first $1 million-plus ARR deal in the previous quarter and a 29% increase in customers spending over $100,000 annually. Analysts are also evaluating the tangible revenue impact of the Freddy AI platform, which has already been adopted by over 8,000 customers to drive service efficiency.