GoDaddy is investigating the unauthorized transfer of a 27-year-old domain. An IT firm partner alleges the domain, owned by a U.S. non-profit, was moved without required authentication. The transfer caused a loss of website and email services.
Audit logs indicate a GoDaddy "internal user" initiated the incident on April 18. GoDaddy initially closed the case, claiming it received the necessary documentation. The IT firm disputes this claim.
The incident generated negative user commentary. Some users report leaving the registrar previously for similar issues.