IBM Consulting launched Forward Deployed Units (FDUs) to transition artificial intelligence projects from experimentation to full-scale production. These small, senior teams work directly with clients to implement AI strategies and generate business outcomes.
The model combines human experts with a digital workforce of specialized AI agents. These agents manage technical tasks including coding, testing, and documentation.
This operating model prioritizes AI agent coordination and governance over traditional labor-based structures. IBM designed the approach to solve the industry-wide challenge of scaling AI investments effectively.
Major clients including Riyadh Air, Nestlé, and Heineken already utilize FDUs to deploy AI at scale.