Nokia introduced an agentic AI framework for its Network Services Platform (NSP) to automate IP network operations. The system enables operators to deploy AI agents that analyze real-time data and execute guided, explainable actions within predefined security boundaries.
The framework includes an AI-driven Troubleshooting Agent focused on accelerating root-cause analysis and reducing operational noise. This tool transforms complex IP problems into clear workflows to manage increasing traffic demands from AI-driven applications.
Nokia aims to address operator concerns regarding AI risk and explainability by embedding these capabilities directly into the NSP. The enhancement is scheduled for commercial availability by the end of 2026.