ServiceNow and Lenovo expanded their multi-year strategic agreement at the Knowledge 2026 conference. The partnership integrates Lenovo’s device intelligence and digital workplace services with the ServiceNow AI Platform.
The collaboration automates workflows across the device lifecycle to enhance control, security, and visibility.
The integrated solution aims to reduce IT support costs by up to 30%. The companies project employee productivity increases of up to 50%. The agreement also targets improved service reliability and user experience.