ServiceNow shares rose nearly 9% following the company's Knowledge 2026 event. The firm expanded its artificial intelligence strategy by unveiling a suite of new tools.
The company introduced AI Control Tower to manage organizational AI usage. It also debuted Otto, a chat-based front-end interface. The new Autonomous Workforce suite enables AI agents to execute end-to-end tasks.
Bank of America initiated coverage with a Buy rating and a $130 price target. Bernstein reiterated an Outperform rating, labeling the company a full-stack AI operating layer. Analysts noted these tools provide a path to sell higher-value AI solutions to large enterprise clients.