ServiceNow's second quarter revenue beat estimates, driven by 21% cRPO growth and AI ACV surpassing $1 billion.

ServiceNow reported second quarter 2026 results that beat guidance across all top-line and profitability metrics. Total revenue was $3.99 billion, up 24% year-over-year, driven by 24.5% growth in subscription revenue. The company raised its full-year 2026 subscription revenue outlook.

Key Highlights

• Subscription revenues grew 24.5% year-over-year to $3.88 billion, reflecting strong demand.
• Current remaining performance obligations (cRPO) rose 21% year-over-year to $13.20 billion, exceeding the prior 19% growth guidance.
• The company's AI offerings crossed $1 billion in annual contract value (ACV) in the quarter, a key milestone for its monetization strategy.