WiseTech Global shares fell 3.4% on Thursday. The decline followed a global outage of its CargoWise logistics platform on June 17. The broader ASX tech sector also experienced a 1.36% sell-off during the same period.
The disruption lasted approximately two hours. Users lost access to the system and experienced electronic messaging failures. The outage affected both cloud-hosted and self-hosted deployments.
WiseTech attributed the incident to a faulty data update. Engineers rolled back the update to restore service. The company is implementing new safeguards to prevent future occurrences.
WiseTech apologized for the disruption. The event triggered user concerns regarding software quality and support.