Western Union reported second quarter 2026 revenue of $1.01 billion, a 1% decrease year-over-year, and adjusted EPS of $0.31. The results reflect margin pressure and weakness in the Americas retail business, which were partially offset by continued growth in digital channels.
Key Highlights
- Adjusted earnings per share of $0.31 missed analyst estimates of $0.43 and declined from $0.42 in the prior year, driven by significant margin compression.
- The Branded Digital business was a key positive, with transactions surging 25% and adjusted revenue growing 6% year-over-year.
- The core Consumer Money Transfer (CMT) segment's adjusted revenue declined 3%, though its transaction volume grew 3% compared to the prior year period.
- Adjusted operating margin contracted to 15% from 19% a year ago, which management attributed to weakness in the Americas Retail business and delayed acquisition synergies.