Shares of WiseTech Global slumped to A$33.67 on Monday, extending a brutal five-session slide that has erased roughly 12% of the company's market value since its core logistics platform went dark on June 17. WiseTech shares entered Monday's ASX pre-open near their weakest level in a year , falling well below the prior 52-week low of A$35.54 . What began as a contained software glitch now looks like a broader confidence test.

  • A Faulty Update Knocked Out Global Freight Operations for Two Hours

WiseTech attributed the outage to a faulty data update . Customers around the world reported being unable to access the platform for around two hours, describing widespread login failure and disruption to electronic messaging.

The issue affected both cloud-hosted and self-hosted installations , an unusually broad failure. For a company whose investment case rests on being the indispensable operating system for global freight, even a short blackout shakes the trust that keeps annual customer retention rates above 99% .

  • Deep Job Cuts Make the Timing Especially Dangerous

WiseTech is pushing ahead with a two-year AI overhaul that will cut about 2,000 jobs, or 29% of its staff.

The move hits product development and customer-service teams. Customers have already noticed: one described software quality as having "gone completely downhill" with "support responsiveness almost non-existent."

Repeated failures, or slower support while teams are being reduced, would challenge the product stickiness on which the bullish valuation case rests.

  • Analysts Are Sceptical, but Some Buyers See Value

JPMorgan lowered WiseTech to "neutral" and cut its price target to A$40 from A$75. Meanwhile, the company's own guidance calls for FY26 revenue of US$1.39–1.44 billion and EBITDA of US$550–585 million — numbers still intact. Datt Capital's founder called current prices "very attractive to gain exposure to a high quality compounder" — meaning a business that reinvests and grows earnings over time. The stock now trades at roughly 53× earnings, still premium, but shares have fallen around 46% year-to-date and nearly 66% from their 12-month high .

  • No Scheduled Update Until August Leaves a Long Silence

WiseTech has no scheduled financial result until August 26.

Investors now face an execution test spanning product reliability, the e2open integration, and WiseTech's AI-led restructuring. Without fresh data, sentiment — not fundamentals — will drive the stock. That is exactly the environment where a two-hour outage can cost shareholders far more than two hours of downtime.