ServiceNow continues a global restructuring. This has resulted in several hundred job cuts over the past few months.
A company spokesperson stated the layoffs affect a "low single-digit" percentage of its global workforce. These cuts are part of a broader plan to improve efficiency and integrate acquisitions.
Job reductions occurred across various locations, including San Diego. They impacted technology and product teams.
The restructuring aligns with ServiceNow's strategy to increase investment in artificial intelligence. The company aims to maintain a stable overall headcount for 2026.
The company actively hires for AI-focused roles. It aims to rebalance its workforce with the right talent.
CEO Bill McDermott indicated the goal is to finish the year with the same number of employees as it started. The company focuses on productivity gains.